Loss adjusters work for the insurance company and are sent in to verify your claim. They are supposed to be independent and impartial; however, as the old saying goes, “The one who pays the piper calls the tune”. We, at Pearsons Claims Ltd, are aware that not everyone knows the most effective way to make a claim on their insurance policy. It may sound like a simple process: fill in a claim form, present it to your insurers and they will issue a cheque to you. Unfortunately, it’s rarely as straightforward as that for any size claim. The insurance company must establish to what extent a loss is covered by your policy, and to this end, the loss adjuster is brought in to deal with all sorts of complex issues you may have never even thought of. The spiral of questioning can seem unnecessary and unending, and may even be quite upsetting. However, we, as insurance assessors, simply turn the tables and negotiate the claim on your behalf. We can’t promise you more money than your policy allows, but we will certainly ensure that you get what is rightfully yours under the terms and conditions of your insurance. We are not in the business of creating unrealistic expectations, rather, we would like to relieve you of certain unwelcome onuses, and return you to the position you enjoyed prior to your loss.